Frequently Asked Questions

We operate as a technology holding company with a growing ecosystem of ventures spanning digital products, communities, education, publishing, and strategic innovation. Our focus is to build, support, and scale businesses with long-term impact.

• Venture Building: Creating and nurturing new digital businesses
• Product Innovation: Designing modern products and experiences
• Community & Education: Building engaged communities and learning ecosystems
• Strategic Growth: Supporting expansion through partnerships and operational excellence
• Technology Infrastructure: Building the systems that power our ventures

Solo Entity Group is building a long-term portfolio of ventures rooted in technology, innovation, and value creation. Our work spans multiple brands and business lines, with a focus on durable growth and meaningful impact.

We are rooted in Meerut, Uttar Pradesh, India, and operate with a global outlook. We collaborate with entrepreneurs, partners, and teams across regions while building a strong local foundation. You can reach us at:

• Phone: +91 7505 449 539
• Email: admin@soloentity.com
• Business Hours: Monday to Friday, 9 AM - 6 PM IST

Yes, we work with clients from around the world. Our team is experienced in handling projects with diverse requirements, time zones, and cultural contexts. We maintain clear communication and flexible working hours to accommodate international collaboration.

Our pricing varies based on project scope, complexity, and requirements. We offer flexible pricing models:

• Fixed Price Projects: For well-defined projects with clear requirements
• Time & Materials: For projects with evolving requirements
• Retainer Packages: For ongoing support and maintenance

We provide customized quotes after understanding your specific needs.

Yes, we offer flexible pricing for large-scale projects. We can negotiate rates based on project scope, duration, and complexity. Contact us to discuss your specific project and receive a customized proposal.

We accept multiple payment methods including:

• Bank transfer (NEFT/RTGS)
• Credit/Debit cards
• Digital payment platforms (PayPal, etc.)
• Cryptocurrency (on request)

Typically, a 50% advance is required to begin work, with the balance due upon project completion.

Please refer to our Refund Policy for detailed information. Generally:

• 100% refund if cancelled before work begins
• Partial refund based on completion percentage if cancelled during development
• No refund after project delivery (unless there are critical bugs)

Project timelines depend on scope and complexity:

• Small Projects (Simple website): 2-4 weeks
• Medium Projects (E-commerce site): 1-3 months
• Large Projects (Complex applications): 3-6+ months

We'll provide a detailed timeline during the planning phase based on your specific requirements.

Yes, we can prioritize your project, but there may be additional costs. Rush delivery requires dedicated resources and may impact our other projects. Contact us to discuss your timeline requirements and any associated premium fees.

Absolutely! We believe in transparent communication. You'll receive:

• Weekly progress updates
• Regular status reports
• Milestone completion notifications
• Direct access to project management tools
• Open communication channels for questions and feedback

Scope changes are handled through a formal change request process. Any modifications to the original scope will be documented, and we'll provide an updated quote and timeline. This ensures all parties are aligned and there are no surprises.

Yes, we provide comprehensive post-launch support including:

• Bug fixes and troubleshooting
• Performance optimization
• Security updates and patches
• Feature enhancements
• Technical support and maintenance

We offer maintenance packages tailored to your needs.

Our support response times depend on your service level:

• Critical Issues: 2-4 hours
• High Priority: 8-24 hours
• Medium Priority: 1-2 business days
• Low Priority: 3-5 business days

We don't directly provide hosting, but we help you select the best hosting solution for your project and configure your application. We have partnerships with leading hosting providers and can recommend options based on your requirements.

We recommend regular updates to maintain security, performance, and functionality:

• Security patches: As soon as available
• Plugin/Framework updates: Monthly
• Content updates: As needed
• Feature additions: Quarterly or as needed

Our maintenance packages include regular updates and monitoring.

We work with modern, industry-leading technologies including:

• Frontend: React, Vue.js, Angular, HTML5, CSS3
• Backend: Node.js, Python, PHP, Java
• Databases: MongoDB, MySQL, PostgreSQL
• Mobile: React Native, Flutter, Swift, Kotlin
• Cloud: AWS, Google Cloud, Azure
• DevOps: Docker, Kubernetes, CI/CD pipelines

We choose technologies based on project requirements and best practices.

Yes, source code security is paramount. We:

• Maintain secure repositories with access controls
• Provide you with complete source code ownership
• Use encryption for data transmission
• Follow industry security best practices
• Conduct regular security audits

You'll have complete access and ownership of your source code.

Yes, all our projects are built with SEO best practices in mind:

• Mobile-responsive design
• Fast loading times and performance optimization
• Proper heading structure and semantic HTML
• Meta tags and schema markup
• Clean URL structure
• Sitemap and robots.txt
• SSL certificates for security

We can also provide additional SEO optimization services.

Security is critical. We implement:

• SSL/TLS encryption
• Data encryption at rest and in transit
• Regular security audits and penetration testing
• GDPR and data protection compliance
• Secure authentication mechanisms
• Regular backups and disaster recovery

Getting started is simple:

1. Initial Consultation: Contact us to discuss your project
2. Proposal: We provide a detailed proposal with timeline and pricing
3. Agreement: Sign a contract outlining terms and deliverables
4. Project Kickoff: We begin development and keep you updated
5. Launch & Support: Project delivery and ongoing support

To give you an accurate proposal, we'll need:

• Project overview and goals
• Target audience and market
• Specific features and functionality required
• Design preferences and brand guidelines
• Budget and timeline expectations
• Technical requirements and integrations
• Any existing assets or content

Yes! We can help with:

• Fixing bugs and improving existing applications
• Adding new features and functionality
• Performance optimization
• Security audits and improvements
• Migration to new technologies or platforms
• Ongoing maintenance and support

Contact us with details about your project.